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Generated 12:00:39 on Apr 4, 2020
Body Shops in Santa Cruz County
Question: Can you recommend any body shop in Santa Cruz County or on the Central Coast in general?
Answer: I personally have dealt with only 2 body shops in Santa Cruz County, with Kraft's body shop and with Perrigo's Body Shop.
Kraft's Body Shop
6100 Soquel Ave
Santa Cruz, CA 95062-1948
map it on MapQuest
The first experience was in February 2001 when I had damage on the front of my chameleon blue-green Firebird. They replaced the headlight and repaired everything so that it looked like new. They had to paint the front bumper and a side panel and did a great job blending the color - actually they ended up painting the complete front including the hood and doors up to the rear side panels.
Less than a year later the paint started to come off on the hood. In the corners bubbles between the paint and the clearcoat developed. I brought the car back to them and they repainted it (not everything I presume) under their warranty.
Soon afterwards I sold the Firebird so I cannot speak as to how long the second paintjob held up.
In September 2005 I was rearended in my 2004 Mazda RX-8 and I got an estimate from Krafts. Their shop is really close to my home so they are very convenient for me.
I also got an estimate from another shop, Perrigo's Auto Body Shop. Kraft's estimate did not include a new rear panel because they were planning to pull it straight. This panel had been pushed in by approximately 8 inches, so it was substantially damaged and they were not going to replace it on a last year model vehicle? (A vehicle that looked like new inside and out!)
Perrigo's estimate included a new rear panel and therefore was $400 higher. Therefore I left the vehicle at Perrigo's shop.
Perrigo's Auto Body Shop Incorporated
251 Washington St
Santa Cruz, CA 95060
map it on MapQuest
As described above, their estimate was more comprehensive. They ordered the parts and 3 days later started to work. Note that while Kraft's rep had estimated 3 days to repair this shop spoke about 10 business days. In the end it took them 6 business days not including the 3 days until the parts were delivered. I was very pleased with them. I wonder how Kraft's people would have done it in 3 days only.
Kraft's is certainly the bigger shop. More guys working there, and a less personal atmosphere. No way you could walk into their shop and watch them work. At Perrigo's, when I dropped off the car, they asked me to come in and they showed me the new parts that had been delivered.
When I picked it up a week later, 3 guys were detailing it. It looked great. The owner also gave me some tour. They had quite a few nice cars there, e.g. a Crossfire convertible, a 911 (approximately 2000 model), a classic 1964 Volvo and a Miata. The only boring car in their shop was some Chevy Silverado pickup truck. My point is, and I had noticed that before I dropped my RX-8 off with them, that several owners who most likely care for their vehicle a little more brought it there. At Kraft's I was not able to look inside the shop but on the lot I saw the regular mix of an Altima, a Camry and a Malibu. You get the picture; if I'd drive a Camry I would not care too much either.
By the way I had gotten the recommendation to go to Perrigo's by a friend who takes great pride in driving a 1977 Alfa Spider. She had made bad experiences with Kraft's and was very satisfied with Perrigo's, just as I am.
I am insured with AAA and both shops are on AAA's network.
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